The Hands-Off CEO Blog

Grateful for Growth: A Better Way to Scale Your Agency in 2025

As we gather around our Thanksgiving tables this year, I’m filled with immense gratitude for our incredible tribe of agency owners who’ve trusted us with their growth journeys. Your successes become our inspiration, and your transformations fuel our mission! But here’s the real feast for thought… While others are still stuffing their agencies with “scale at any cost” strategies, our…

Add $290k in profits (without new clients)

Here’s how an agency secures $290,000 in new profits from their existing client base – WITHOUT adding a single new customer. Looking at hundreds of consulting agencies, we’ve discovered a pattern: While most agencies chase new clients, the real profit opportunity is hiding in plain sight – your existing client base. We helped one of our agency clients analyze their…

Save 10+ hours every week on content creation with AI tools

“AI will not replace agency owners, but agency owners who strategically use AI will outperform those who don’t.” Over the past few months, we’ve hired an absolutely amazing marketing manager who’s transformed how we approach content creation and marketing automation. She’s an absolute whiz at utilizing AI tools to accelerate how quickly we can put out good, authentic marketing. I…

The Agency Owner Transformation: From Overwhelmed to Hands-Off CEO

There’s nothing quite like that moment when an agency starts taking off. Landing bigger clients, seeing revenue climb, watching the team grow. But here’s the thing about success – it comes with a plot twist. Suddenly, that same founder who brilliantly built the business becomes its biggest bottleneck. Every decision, strategy, and client crisis runs through them. It’s like building…

Most Ops Issues are Created in the Sales Process – E93

Most Ops Issues are Created in the Sales Process

  There is a big misconception around operations, sales, and marketing and how they all intersect. Mandi Ellefson debunks some of these misconceptions and discusses how operations and sales impact scalability in a consulting agency.   Key Ideas: Most approaches to scaling a consulting agency are actually more applicable to scaling a general company – they don’t account for the…

The Biggest Sales Mistake that Keeps CEOs Stuck in Service Delivery – E77

In this week’s solo episode of Hands-Off CEO, Mandi Ellefson explains how selling the wrong offer traps you in the company as CEO. You’ll hear Mandi talk about: Mandi shares an example of selling the wrong package at the wrong time. [1:16] Hands-Off CEO takes their clients through an intensive and thorough process to generate growth. “It used to take…

Boost Cash Flow and Safely Scale Financial Operations with Nikole Mackenzie and Ashley Carroll – E76

Mandi Ellefson’s guests are Nikole Mackenzie and Ashley Carroll, founder and COO of Momentum Accounting. Momentum Accounting helps creative agencies and other professional service companies scale from $1 million to $10 million in annual recurring revenue. They are a 100% US-based, remote team of business-savvy accountants and technology experts who provide actionable insights and vision into the future so your…

Biggest Mistakes Scaling to $1M and Beyond – E75

There are plenty of mistakes you can make while scaling your service business, and if you’re having trouble scaling to the next level, chances are you’re making the biggest one. This is content that Mandi has been working on for years, and that has been used to help businesses vastly increase their profitability. Listen in to find out what the…

Adapting to the New Business Climate – E73

In this solo episode of Hands-Off CEO, Mandi Ellefson discusses the changes that the business climate has undergone over the last 2 years, and how you can use it to your advantage. She shares tips on ways to strengthen your business, increase your fees, and get a higher commitment from your very best clients. You’ll hear Mandi talk about: The…

Using “Specialized Content” to Attract Consulting Clients with Michael Zipursky – E72

 Mandi Ellefson’s guest is Michael Zipursky, CEO and co-founder of Consulting Success and bestselling author. Consulting Success is the most comprehensive learning platform for serious consultants and skilled professionals who want to grow a stable and reliable consulting practice that attracts high-value clients. Michael has advised organizations like Financial Times, Dow Jones, and RBC, and helped Panasonic launch new…