The Hands-Off CEO Blog

Most Ops Issues are Created in the Sales Process – E93

Most Ops Issues are Created in the Sales Process

  There is a big misconception around operations, sales, and marketing and how they all intersect. Mandi Ellefson debunks some of these misconceptions and discusses how operations and sales impact scalability in a consulting agency.   Key Ideas: Most approaches to scaling a consulting agency are actually more applicable to scaling a general company – they don’t account for the…

The Biggest Sales Mistake that Keeps CEOs Stuck in Service Delivery – E77

In this week’s solo episode of Hands-Off CEO, Mandi Ellefson explains how selling the wrong offer traps you in the company as CEO. You’ll hear Mandi talk about: Mandi shares an example of selling the wrong package at the wrong time. [1:16] Hands-Off CEO takes their clients through an intensive and thorough process to generate growth. “It used to take…

Boost Cash Flow and Safely Scale Financial Operations with Nikole Mackenzie and Ashley Carroll – E76

Mandi Ellefson’s guests are Nikole Mackenzie and Ashley Carroll, founder and COO of Momentum Accounting. Momentum Accounting helps creative agencies and other professional service companies scale from $1 million to $10 million in annual recurring revenue. They are a 100% US-based, remote team of business-savvy accountants and technology experts who provide actionable insights and vision into the future so your…

Biggest Mistakes Scaling to $1M and Beyond – E75

There are plenty of mistakes you can make while scaling your service business, and if you’re having trouble scaling to the next level, chances are you’re making the biggest one. This is content that Mandi has been working on for years, and that has been used to help businesses vastly increase their profitability. Listen in to find out what the…

Adapting to the New Business Climate – E73

In this solo episode of Hands-Off CEO, Mandi Ellefson discusses the changes that the business climate has undergone over the last 2 years, and how you can use it to your advantage. She shares tips on ways to strengthen your business, increase your fees, and get a higher commitment from your very best clients. You’ll hear Mandi talk about: The…

Using “Specialized Content” to Attract Consulting Clients with Michael Zipursky – E72

 Mandi Ellefson’s guest is Michael Zipursky, CEO and co-founder of Consulting Success and bestselling author. Consulting Success is the most comprehensive learning platform for serious consultants and skilled professionals who want to grow a stable and reliable consulting practice that attracts high-value clients. Michael has advised organizations like Financial Times, Dow Jones, and RBC, and helped Panasonic launch new…

3 Ways You Can Fail with Hiring an Operations Manager – E71

In this week’s solo episode of Hands-Off CEO, Mandi Ellefson describes what to look for when hiring an operations manager, and the three ways you can fail. You’ll hear Mandi talk about: Before you even hire an operations manager, your company has to be ready for it, Mandi says. “Your company has to be at a place where you know…

5 Expectations for Your Operations Manager – E70

Mandi Ellefson’s guest is Zac Stucki, founder of Homeric Consulting Services and the Operations Advisor at Hands-Off CEO. Zac’s specialization is scaling service-based companies and dealing with the operational constraints and challenges of fast-growing organizations. His education and training are an asset to the Hands-Off CEO tribe, bringing their operations advising to a whole new level. You’ll hear Mandi and…

5 Exits to 100k/mo in Profits and a 8 Figure Consulting Agency – E68

Last week, Mandi Ellefson discussed the foundations of what it takes to beat inflation and scale profitably. In this week’s episode of Hands-Off CEO, she describes the five exits she shares with her clients to help them safely remove themselves from different parts of their companies.  You’ll hear Mandi talk about: Mandi shares the idea behind exiting. “The whole point…

Fight Rapid Inflation + 10 Offer Factors to Profitably Scale – E67

In this solo episode of Hands-Off CEO, Mandi Ellefson discusses how to fight profit erosion in a time of rapid inflation, and what factors are necessary to scale profitably. You’ll hear Mandi talk about: A lot of consulting agency CEOs find themselves stuck in a cycle of company productivity that’s driven by their productivity, Mandi shares. This makes it difficult…