The Hands-Off CEO Blog

Streamline Your Legal Decision-Making with Sharon Toerek – E98

In this week’s episode of Hands-Off CEO, Sharon Toerek discusses how to streamline legal decision-making in your business. She joins me to share insights on setting up systems for making informed legal choices, and delve into the importance of master service agreements and key components of a legal service agreement. You will also learn practical tips specifically for agencies and…

Onboard Your Way to Client Success with Megan Huber – E97

Success for clients goes beyond achieving great results. There are several pillars that make up client success, with onboarding being just one of them. Megan Huber of Structured Freedom joins Hands-Off CEO to share her unique perspective on onboarding and how it plays a role in scaling a service-based business. Megan Huber is a scalability expert for coaches and expert-based…

5 Critical Aspects to Build Powerful Teams – E96

One of the keys to becoming a hands-off CEO is having a powerful team you can trust to run your business while you focus on growth. In this solo episode, I share the five barriers to building and running these powerful teams, and what you can do to overcome them.   Key Ideas: One of the barriers to building a…

How Much Profit Should I Be Making? – E95

Growth as a CEO often looks like more stress, more responsibility, too much work, and not enough profit. Even if making good money, many businesses are slowed by how little profits they retain. Real profitability is what a CEO would actually make if they were paid at market rate instead of their own salary. But how do you measure that?…

How to Select the Right Scalability Plan – E94

How do you determine if the direction your company is taking is the right one? In this episode I discuss an effective formula for devising the right scalability plan, and share a step-by-step guide. Key Ideas: If you haven’t established clarity in your vision, it’s easy for your business to end up taking detours. You may eventually reach the right…

Most Ops Issues are Created in the Sales Process – E93

Most Ops Issues are Created in the Sales Process

  There is a big misconception around operations, sales, and marketing and how they all intersect. Mandi Ellefson debunks some of these misconceptions and discusses how operations and sales impact scalability in a consulting agency.   Key Ideas: Most approaches to scaling a consulting agency are actually more applicable to scaling a general company – they don’t account for the…

How to Get Your Team to OWN It! Delegating Ownership – E92

Delegating ownership frees up time for CEOs so they can focus on the business. Mandi Ellefson talks about the right way to let go of your business and hand the reins over to capable leaders, and how this helps you actually work on growing the business.   Key Ideas: The challenge with delegating ownership is that if you don’t scale…

Vulnerable Share About Success in Business and Your Family – E91

What defining moments or milestones have happened to you along the way towards your current level of success? Mandi Ellefson shares her story as she discusses milestones that people typically experience in their business journey, and how to identify and address common challenges. Key Ideas: Very few business women ever reach 7 figures in their company.  “Whenever there’s a certain…

Growth Lessons from the Ice Bath and Retreat Breakdown – E90

How can you succeed while doing less? Focusing on the present may allow you to create more value. Mandi Ellefson describes her Wim Hof ice bath meditation experience as she shares tips on overcoming fear.  Key Ideas: Taking deep breaths to center yourself grounds you in the present and helps you see past your fear. Mandi describes how she was…

The Integrity of Scaling – E89

Mandi Ellefson is discussing why popular scaling advice is terrible for consulting agencies. She shares insights about marketing, systems, and what you should actually do to scale. You’ll hear Mandi talk about: “Do you really want to systematize and accelerate a process that’s just getting okay and mediocre results?” Mandi shares a story about a company that grew from referrals,…