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The Hands Off CEO

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How to Create a Referral Marketing System with Steve Gordon

Do you know how to turn your referral tap on full blast? Referrals are the lifeblood of most service businesses. They work. And they work well. If you are keeping busy in your business, it’s likely in part because you have built a nice network. And this network sends you good work in the form of… Read More!

Why Your New Hire Stinks… and what to do about it

What you do before you bring on a new staff member will make or break their success in your business. Do it right or it will cost you! Read my new guest post on Sweet Process. The Shocking Truth About Why your New Hire Stinks... Would love to see your comments… Read More!

How to Have a Stress-Free and Profitable Project Start Every Time

Automation Engine

Have you ever... Been unable to start or continue a client project because you’re waiting for information? Started a project without a signed contract? Noticed your first client call is tomorrow, but you haven’t processed the payment? Felt embarrassed that you forgot to thank someone who made a referral? The first one used to really… Read More!

2 Game Changers that are Likely Missing From your Growth Plan…

The service business has inherent scalability challenges. If you are “growing” like many service businesses, it may look something like this: you take on more work, you perform the service, you make more money. The cycle goes on and on. That is, until you max out that one resource needed to deliver those services: your… Read More!