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Do you know how to turn your referral tap on full blast? Referrals are the lifeblood of most service businesses. They work. And they work well. If you are keeping busy in your business, it’s likely in part because you have built a nice network. And this network sends you good work in the form of… Read More!
What you do before you bring on a new staff member will make or break their success in your business. Do it right or it will cost you! Read my new guest post on Sweet Process. The Shocking Truth About Why your New Hire Stinks... Would love to see your comments… Read More!
Have you ever... Been unable to start or continue a client project because you’re waiting for information? Started a project without a signed contract? Noticed your first client call is tomorrow, but you haven’t processed the payment? Felt embarrassed that you forgot to thank someone who made a referral? The first one used to really… Read More!
The service business has inherent scalability challenges. If you are “growing” like many service businesses, it may look something like this: you take on more work, you perform the service, you make more money. The cycle goes on and on. That is, until you max out that one resource needed to deliver those services: your… Read More!
As entrepreneurs today we are plagued with burnout. If we don’t prevent or fix it then our dream will swallow us whole leaving us tired, empty and unavailable to make a difference with our talents. Arinna Huffington, the CEO and creator of the Huffington Post, has a wise and refreshing view on burnout and leadership… Read More!