Hey, agency owners, you’ve done it. You’ve hired that unicorn Operations Manager you’ve been searching for. But now comes the real challenge: transforming them into the business-running powerhouse that will revolutionize your agency. Let’s dive into a realistic approach that acknowledges the complexity and non-linear nature of this process. The 90-Day Development: Embrace the Chaos First things first: forget about…
Alright, agency owners. You’re ready to bring on that game-changing Ops Manager we talked about in Part 1. But hold up! Before you rush into hiring, let’s talk about how to avoid the train wrecks I’ve seen (and, confession time, made myself). The 3 Deadly Sins of Hiring an Operations Manager Hiring a Turtle When You Need a Cheetah Picture…
This is part 2 of a 2-part series on the Hands-Off CEO podcast, where you’ll hear me being interviewed by Ross Mayfield, a copywriter and marketing strategist on my team. In this episode, we share some of the more vulnerable stories and experiences we haven’t shared on the podcast before. We dispel the myth of the “seven-figure lifestyle business” and…
Mandi Ellefson is discussing why popular scaling advice is terrible for consulting agencies. She shares insights about marketing, systems, and what you should actually do to scale. You’ll hear Mandi talk about: “Do you really want to systematize and accelerate a process that’s just getting okay and mediocre results?” Mandi shares a story about a company that grew from referrals,…
There are plenty of mistakes you can make while scaling your service business, and if you’re having trouble scaling to the next level, chances are you’re making the biggest one. This is content that Mandi has been working on for years, and that has been used to help businesses vastly increase their profitability. Listen in to find out what the…
Mandi Ellefson discusses the characteristics of rapid growth companies in this solo episode of Hands-Off CEO podcast. You’ll hear Mandi talk about: Two things rapid growth businesses have in common. “[Rapid growth businesses] usually have an offer that’s really valuable in the market, and are willing to position themselves in such a way that it’s a lot easier to sell.”…