The Hands-Off CEO Blog

Most Ops Issues are Created in the Sales Process – E93

Most Ops Issues are Created in the Sales Process

  There is a big misconception around operations, sales, and marketing and how they all intersect. Mandi Ellefson debunks some of these misconceptions and discusses how operations and sales impact scalability in a consulting agency.   Key Ideas: Most approaches to scaling a consulting agency are actually more applicable to scaling a general company – they don’t account for the…

4 Mandatory Hiring Traits of an Operations Manager – E69

Mandi Ellefson’s guest is Zac Stucki, founder of Homeric Consulting Services and the Operations Advisor at Hands-Off CEO. Zac’s specialization is scaling service-based companies, and dealing with the operational constraints and challenges of fast-growing organizations. His education and training is an asset to the Hands-Off CEO tribe, bringing their operations advising to a whole new level. You’ll hear Mandi and…

Adapting to the New Business Climate – E48

Adapting to the New Business Climate E48

Now may be the best time for your business! Mandi Ellefson returns in this exciting new season of Hands-Off CEO to tell us why. In this week’s episode, she discusses the changes that the business climate has undergone over the last 18 months, and how you can use it to your advantage. She shares tips on ways to strengthen your…