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Become A Passive Owner – Secrets Every Business Owner Needs To Know

Recently, I had the pleasure to be a guest on the Sustainable Business Podcast  with Josh Patrick. This brilliant man has 40 years of experience building and exciting businesses so it was a quite an honor to be asked on.   How to streamline your service delivery. How a custom service business cut 67% off… Read More!

How to keep service quality at pace with growth

I was recently interviewed to be a featured expert on customer experiences where 50 of the world’s best entrepreneurs weigh in on how to make customers happy. They just had one question… What is your best advice for making customers happy? I said, "Engineer an amazing experience." How do you want the experience to be… Read More!